I have not received a reply from gradapps@uoguelph.ca. What do I do?

Please be patient. We respond to emails in the sequence as they are received. Please do not send multiple emails; we make every effort to respond to inquiries within three business days (Monday - Friday). We would also recommend that you are monitoring your University of Guelph email address as that address will be the main point of contact we use for you.

We would also ask, that for application or account-specific inquiries/changes, you ensure that you are contacting us using your University of Guelph email address. This helps us to ensure that the integrity of your application is protected, allows us to locate your file more easily, and thus respond to your inquiries faster. If you do not contact us using your University of Guelph email address and would like to make an application/account related inquiry or change, we will ask you to contact us using your University of Guelph with that request before any changes will be made.