COVID-19 FAQs for Prospective and Incoming Graduate Students | Graduate & Postdoctoral Studies

COVID-19 FAQs for Prospective and Incoming Graduate Students

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Q: My English Exam Centre is currently closed; are there any other options?

Please consult our complete list of acceptable English language proficiency tests. We are now currently accepting Internet-based IELTS and TOEFL. 

Q: What if I am unable to get official documents sent to the University of Guelph?

We understand that some students are still be facing the residual effect of COVID-19 and may have difficulty obtaining the supporting documents required to meet the conditions outlined  in their offer of admission. Below, you will find varied ways in which we will work with you to find accommodations.

  • We will accept electronic transcripts provided by the issuing institution. Please have electronic transcripts sent directly from the issuing institution to The documents must be sent from an institutional email address, have a sender name, and include each degree as one PDF.

  • If your institution is closed and/or cannot produce electronic transcripts, we will temporarily accept unofficial transcripts. Please send documentation (a screenshot) proving that the institution cannot produce electronic transcripts at this time to, along with an updated copy of your unofficial transcript. We will temporarily remove the restriction on your account, which will allow you to register for your courses. We will assess and evaluate your official and final documents when they become available.

  • If your documents have already been mailed,and you have not yet received confirmation, please send documentation (tracking number or confirmation that it has been delivered) to

Please ensure emails are sent to the OGPS through your U of G email account and include your student ID.


Q: Has the deadline to meet my conditions for Fall 2023 changed?

At this time, the deadline to meet your conditions remains the first day of class, in your starting semester. If you are concerned that you may not meet the conditions stated in your offer letter, please email your college’s Graduate Admission Specialist (identified below), and they will work with you to make necessary accommodations. Please ensure emails are sent through your U of G email account and include your student ID.

Luana Rabelo - CEPS, CSAHS
Cathy Fairchild - CBS, OAC, COA

Program by College

Please note, that we will be sending you reminder emails each week, regarding your conditions.  

Q: I have questions regarding my travel plans and/or the Canadian immigration processes and requirements? Who should I contact?

Please reach out to your International Student Advisor before moving forward with your travel arrangements.


Graduate Studies Homepage U of G COVID-19 Page