COVID-19 FAQs for Prospective and Incoming Graduate Students | Graduate & Postdoctoral Studies

COVID-19 FAQs for Prospective and Incoming Graduate Students

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Q: Are you still processing applications for Fall 2021 (F21)?

Yes. The Office of Graduate and Postdoctoral Studies (OGPS) is processing applications for Fall 2021 as well as recommendations for offers of admission. If you have not heard from us yet, your application may still be with the department, and we encourage you to reach out to the program to which you applied to receive an update on the status of your application. All department contacts can be found on our Programs page


Q: My English Exam Centre is currently closed; are there any other options?

Please consult our complete list of acceptable English language proficiency tests. We are now currently accepting Internet-based IELTS and TOEFL. 

Q: What if I am unable to get official documents sent to the University of Guelph?

We understand that due to COVID-19, some of you may have difficulty obtaining the supporting documents required to meet the conditions laid out in your Fall 2021 offer of admission. Below, you will find varied ways in which we will work with you to find accommodations.

  • We will accept electronic transcripts provided by the issuing institution. Please have electronic transcripts sent directly from the issuing institution to The documents must be sent from an institutional email address, have a sender name and include each degree as one PDF.

  • If your institution is closed and/or cannot produce electronic transcripts, we will temporarily accept unofficial transcripts. Please send documentation (a screenshot) proving that the institution cannot produce electronic transcripts at this time to, along with an updated copy of your unofficial transcript. We will temporarily remove the restriction on your account, which will allow you to register for your courses. We will assess and evaluate your official and final documents when they become available.

  • If your documents have already been mailed, but WebAdvisor indicates that you still have outstanding documents, please send documentation (tracking number or confirmation that it has been delivered) to While the University is physically closed, the Office of Graduate and Postdoctoral Studies is working remotely to process your application.

Please ensure emails are sent to the OGPS through your U of G email account and include your student ID.


Q: Has the deadline to meet my conditions for Fall 2021 changed?

At this time, the deadline to meet your conditions remains the first day of class, which is September 9, 2021. If you are concerned that you may not meet the conditions stated in your offer letter, please email your college’s Graduate Admission Specialist (identified below), and they will work with you to make necessary accommodations. Please ensure emails are sent through your U of G email account and include your student ID.

Pauline Gazo - CEPS,LANG,CSAHS
Cathy Fairchild CBS,OAC,OVC,COA

Program by College

Please note, that we will be sending you reminders emails each week, regarding your conditions.  


Q: Will my offer of admission be revoked if the current situation prevents me from fulfilling conditions of my offer?

We want to do everything that we can to help you become a registered student for Fall 2021, and we will be as flexible as possible to ensure you are able to meet the conditions on your offer. If you are experiencing any challenges or roadblocks, please email us and we will work with you. Please ensure emails are sent through your U of G email account and include your student ID.

Q: I have questions regarding my travel plans and/or the Canadian immigration processes and requirements? Who should I contact?

Please reach out to your International Student Advisor before moving forward with your travel arrangements.


Graduate Studies Homepage U of G COVID-19 Page