What should I do if one of my referees is having trouble submitting a recommendation? | Graduate & Postdoctoral Studies

What should I do if one of my referees is having trouble submitting a recommendation?

First, review our trouble shooting website for referees. If the solution can not be found there, please contact CCS at the University of Guelph at IThelp@uoguelph.ca  before contacting the Office of Graduate & Postdoctoral Studies at gradapps@uoguelph.ca.