Uploading Documents to WebAdvisor | Graduate & Postdoctoral Studies

Uploading Documents to WebAdvisor


Can I upload screen shots from my online account from a University other than the University of Guelph?

No, we require that you upload a scanned copy of your transcripts.

Can I upload screen shots of my grades from my online account if I attend the University of Guelph?

Yes, you may include screen shots of your grades from WebAdvisor if you currently attend the University of Guelph for Admission purposes. If your name and the name of the school appear in each screen shot, you may upload these as your unofficial transcripts.

Do I have to convert my scanned document to a PDF before I upload the document?

Yes, for more information about how to convert a document to a PDF visit the PDF converter website.

Do I have to submit all the items in the WebAdvisor Checklist?

Yes. All items indicated on your WebAdvisor checklist are required by the University of Guelph and the academic unit in order to make an admissions decision.

Does WebAdvisor Close?

Please do not attempt to upload documents during WebAdvisor maintenance periods.

WebAdvisor maintenance periods are regularly scheduled on Saturday & Sunday: 2am - 4am and Monday through Friday: (roughly) 11pm - 1am.

I have two or more degrees from a single post-secondary institution. How do I scan (upload) these transcripts?

Only one PDF file per institution can be uploaded (if you completed more than one degree at the same institution, all transcripts/pages must be scanned as a single document). Maximum file size is 2MB.

I have uploaded all of my materials and submitted my application. Now what?

Wait. Once your materials have been uploaded and your references have been received, your application is complete. The academic department will review your application and make a decision. Once a decision is made you will receive an email from the University of Guelph. Please note that each academic unit facilitates their own admissions process and may have various timelines. Please refer to the website of the department to which you have applied for details about the decision process.

I have uploaded/submitted my documents and they are not indicated as received on WebAdvisor. What should I do?

Please allow for 1-3 business days for the status of your documents to updated on your WebAdvisor checklist before contacting gradapps@uoguelph.ca

May I upload the student copy of my English Language test score?

Yes, the student copy indicating the results of your English Language test score is sufficient for admission purposes. During the application process, we do not require official and final copies of documents. 

However, if you are to receive an offer of admission, a final official copy of the test score must be received by the Office of Graduate and Postdoctoral Studies for you to satisfy this condition of admission. Please have a final, official, hard copy of this document sent directly to the University of Guelph by listing the institution code 0892 at your testing centre. Please be sure that the mailing address mentions The Office of Graduate and Postdoctoral Studies to be sure that it arrives to us.

Should I wait until I have all of my application documents before I begin uploading them WebAdvisor?

No, please upload your documents as soon as they become available to you.

What do I do if I am having trouble uploading documents?

First, make sure the file you are uploading is not larger than 2.0 MB. To achieve a file size this small, do not scan in color and make sure your scanner is on a low-resolution setting. Next, confirm that your document is in PDF format. If you are continuing to have difficulties uploading and viewing a legible document, please visit our technical support website for contact information.

What if I do not have or cannot gain access to all of the required documents?

All items on the checklist are required in order for your application to be considered complete. Incomplete applications will not be forwarded to the department for review.

For special circumstance please send an email to gradapps@uoguelph.ca and include the following information:

Subject Line: Cannot attain a required document
Guelph ID Number:
Term to which you have applied:
Email address: