Accepting Your Offer

Answers

Can I change my admission decision?

If you request to make any changes to your offer of admission, whether you have yet to make a decision, accepted or declined it, please contact the department you have received the offer from. Department contacts as well as a link to their website can be found by visiting our Programs page.

For all application-related inquiries/changes, please be sure that you are contacting us using your University of Guelph email address. This helps us to ensure that the integrity of your application is protected, allows us to locate your files more easily, and thus respond to your inquiries faster. We appreciate your understanding.

Can I defer admission to a different semester?

Requests for deferrals are approved by the department to which you have applied. Please contact the department directly to see if a deferral to a future semester is an option. If so, follow the directions on the Monitor Your Status and Offer website under the  "Deferring your Offer of Admission" section. Department contacts, as well as a link to their website, can be found by visiting our Programs page.

Please note: this applies to deferrals of offers only, not applications which have yet to have a decision made.

For all application-related inquiries/changes, please be sure that you are contacting us using your University of Guelph email address. This helps us to ensure that the integrity of your application is protected, allows us to locate your files more easily, and thus respond to your inquiries faster. We appreciate your understanding.

I have been denied admission to the University of Guelph and would like further information. Who do I contact?

Contact the academic department to which you applied for more information about why you have been refused, using your University of Guelph email address. Department contacts as well as a link to their website can be found by visiting our Programs page.

I have been offered admission at the University of Guelph. What do I do now?

Congratulations! We recommend that you review your offer package in its entirety before making a decision.

Please be sure to submit your official response electronically by logging in to WebAdvisor, and selecting the corresponding response. For more information on your offer and submitting your response, we would recommend reviewing the Monitor Your Status & Offer page and the section titled “Offers of Admission & Submitting your Response”.

The Office of Graduate & Postdoctoral Studies will not know you have accepted or declined the offer until you have completed this step, regardless of whether you have already contacted the graduate department.

I have not received a reply from gradapps@uoguelph.ca. What do I do?

Please be patient. We respond to emails in the sequence as they are received. Please do not send multiple emails; we make every effort to respond to inquiries within three business days (Monday - Friday). We would also recommend that you are monitoring your University of Guelph email address as that address will be the main point of contact we use for you.

We would also ask, that for application or account-specific inquiries/changes, you ensure that you are contacting us using your University of Guelph email address. This helps us to ensure that the integrity of your application is protected, allows us to locate your file more easily, and thus respond to your inquiries faster. If you do not contact us using your University of Guelph email address and would like to make an application/account related inquiry or change, we will ask you to contact us using your University of Guelph with that request before any changes will be made.

Once I accept my offer of admission what’s next?

Congratulations! You will receive a registration email with instructions about how to register for your program; please be sure you are monitoring your University of Guelph email for correspondence from us. 

In the interim, we would encourage you to review our New Student Guide as it includes a wealth of information regarding topics such as: final documents, registration, payment of fees, and more.

When should I mail my official transcripts?

If you are offered admission conditionally and are requested to send official and final documents, we would ask that you please mail your official and final documents as soon as possible to:

 

University of Guelph

Office of Graduate and Postdoctoral Studies

University Centre – Level 3

50 Stone Road East

Guelph, Ontario, Canada

N1G2W1

 

Note: We strongly encourage international students to order their official transcripts in advance to avoid a delay in processing final requirements and meeting the conditions of their offer (be sure to keep them sealed in the institution envelope). Once you receive notification of your decision, you will have the required documents in hand and will be ready to forward final official copies to the Office of Graduate & Postdoctoral Studies.

We are accepting digital/electronic transcripts sent directly from the issuing institution to gradapps@uoguelph.ca.

 

Who should I contact?

If you are experiencing a technical problem with the application, please visit our technical support website for more information.

If you have questions about your offer, please connect with the department which you have received an offer from. Department contacts as well as a link to their website can be found by visiting our Programs page.